Classic Sparkle Products & Services:
Your happiness and satisfaction with these products are the most important factor to me. If you are not pleased with your order, I will do whatever it takes to fix it. I am committed to working with you throughout this entire process to ensure your total satisfaction. Your order is guaranteed to be 100% accurate, according to your specifications. Please review proof carefully to eliminate any possible errors.

I reserve the right to place an image of your design in my web and print portfolios. I will always change your phone number and upon request will also change your name and address if you wish.

Deposits
Once a design has been decided on & your proof has been approved by you, a 50% deposit is due. It is non-refundable, but if you decide on something else after approval of your proof, you may put the deposit toward that order.

Paper, Cardstock, Envelopes, and Embellishments
Classic Sparkle uses many different, high-quality papers. Additional vellums, printed papers, and embellishments may be used and will be different for each order, but all items used will be of the highest quality. Each invitation is completely made by hand, and therefore some differences may be apparent among the items in your order. Sometimes, this may be preferred, as in a "theme" order, where different colored flowers, for example, may be used throughout the order.

Blank envelopes are provided with your order. You may choose white, ivory, or any other color envelope for your order. You may choose to have your envelopes addressed to coordinate the fonts on your announcements or invitations for an additional fee. Envelope printing includes both mailing and return addresses. Address lists should be provided via e-mail in Excel or Word. Price is 30¢ per envelope.

Rush Orders
Classic Sparkle is happy to accept rush orders (those orders which will be needed within two weeks.) An additional charge of $10 for every 25 cards will be added. The designer may use discretion upon accepting large orders needed quickly.

Sales tax
Sales tax of 4.5% will be added to all orders.

Samples
If you are in the Metropolitan Washington, D.C. area, a complimentary consultation may be arranged.

Shipping
Postal rates apply.

Refunds
I hope that you will be completely satisfied with your order. However, if for some reason you are not, I will be happy to discuss with you the reasons why. If a refund is desired, I will take into consideration what supplies have been purchased specifically for the order, in addition to the amount of time spent on design and assembly of proof.

Return Policy (only on Misprinted Items)
Please check your order for accuracy in printing and quantity as soon as you receive it. If any portion of your order is misprinted after your final approval (and the misprint is the responsibility of Classic Sparkle), please let me know as soon as possible. I will reprint the erroneous items and and ship them to you 2nd Day shipping at no cost. All errors must be reported to me within 30 days of receiving the order.

If the misprint was not the fault of Classic Sparkle, I will reprint it for 10% off that item.

Order Cancellation
All order cancellations are subject to a $25.00 cancellation fee after the proof has been approved and deposit has been made.